Dropbox Couldn't Upload Photo: How to Fix and Avoid it?

There are 10 solutions to the Dropbox couldn’t upload photo error. You can try them to fix the error you met and try to upload your photos to Dropbox again.

Zoey

by Zoey Lasted Updated February 14, 2023

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Why is my Dropbox not uploading pictures?

Dropbox is a famous personal cloud storage service, which is widely used on mobile devices and personal computers. It provides both free and paid services and gives each account 2GB of free cloud storage. Commonly, you will upload any type of data to Dropbox including photos, videos, files, and more.

However, some of you met an issue during the process of using Dropbox: Dropbox couldn’t upload photo successfully, which has affected their user experience already. Thus, why is your Dropbox not uploading pictures? Here are some common causes of such a Dropbox issue:

  • Internet connection problems.
  • A version of Dropbox is outdated.
  • Incompatible file type.
  • The file size is larger than the available storage in Dropbox.
  • Too much cache in Dropbox.

At the same time, many other factors can cause such a Dropbox error. To fix it, please read on the following part.

How to fix Dropbox couldn’t upload photo

When you create Dropbox secure upload for your photos, it is possible for you to find that you cannot upload to Dropbox. For this, we provide 10 different solutions to it. After figuring out what causes the Dropbox error, you can pick out a suitable method.

Solution 1. Check Internet connection

Once you meet a Dropbox issue like Dropbox camera uploads not working, the first factor you need to check is the Internet connection. If the Internet connection is not stable and there is an error in it, please go to the Windows Settings page to search for network troubleshoot. Choose Find and fix network problems. Then select Apply repairs automatically and follow its instruction to fix network errors on your computer.

Network Troubleshoot

Solution 2. Restart your device and Dropbox

In addition, a useful method to solve Dropbox problems like Dropbox not working is to restart your device or your Dropbox client. Most little bugs can be fixed in this basic way.

Solution 3. Check the battery situation

An important factor you need to pay attention to is the battery situation of your using device. When the battery is low on your device, the photo uploading speed will turn slow and you cannot upload photo to Dropbox smoothly.

Battery

Solution 4. Upgrade your Dropbox

Sometimes, the version of your Dropbox client is outdated so there are some bugs and problems in it, which will lead to some Dropbox errors. Thus, you can go to uninstall the Dropbox client now and get the latest version of Dropbox now.

Dropbox Install

Solution 5. Configure bandwidth settings in Dropbox

If you create bulk upload to Dropbox for your photos but find that Dropbox couldn’t upload photo, maybe the limitation of bandwidth in Dropbox led to such a result. To fix it, you can change the bandwidth setting by following the easy steps:

1. Click on the Dropbox icon in your taskbar. Choose the setting icon and select Preferences.

Dropbox Preferences

2. Click on the Bandwidth icon here. You can choose Don’t limit under Upload rate. Then press OK.

Dropbox Bandwidth

Solution 6. Check the file type of photo

The incompatible file cannot be uploaded to Dropbox. Thus, please check the file type of your photo. If the file type of your photo is not compatible with Dropbox, please change it to a suitable format.

Solution 7. Check the filename of photo

There are some tips for filename. Please check if there is any problem below in your filename:

  • Filename is the same as the filename of a file that has been saved on Dropbox.
  • Filename is more than 260 characters.
  • There are special symbols like /, \, <, >, :, ?, |,etc. in your filename.
  • There is a space at the end of filename.

If you find any of these problems, please fix them right now.

Solution 8. Check file size of photo

You need to notice the file size of your photo as well. In the Dropbox client, the maximum file size supported for uploading is 2 TB. On the Dropbox website, the uploading file cannot be larger than 50GB. What’s more, you need to check if the available cloud storage is sufficient for your photos. If not, you need to free up space on Dropbox or get more Dropbox cloud storage.

Solution 9. Clear Dropbox cache

Too much cache in Dropbox will affect uploading task in Dropbox. You can go to check and clean up your Dropbox cache by following the guideline here:

1. Tap the Windows and R buttons to open the Run box. Input %HOMEPATH%\Dropbox\.dropbox.cache and click OK to continue.

Input the Command

2. Then you will see the folder that contains all Dropbox cache. Right-click on them to Delete.

Clear All Cache

Solution 10. Change proxy settings

If you enable a proxy server in Dropbox, it may cause Dropbox not to upload photo issue. Try to turn it off and see if it works.

Likewise, go to Dropbox settings and choose Preferences. Select No proxy next to the Proxy setting.

Dropbox Proxies

How to upload photo to Dropbox without any problem

Is there a way to upload photos to Dropbox without any problems or limitations? Here we provide a free cloud backup service - CBackup to you.

In CBackup, there is no limitation on file type, file size, and upload speed. Thus, you can upload your photos to Dropbox smoothly. Besides, CBackup has many outstanding advantages.

With the help of CBackup, you can upload photos, files, folders, hard drives, and even you can sync computer to Dropbox directly.
There are some free features in CBackup that can make your uploading task more convenient, such as Scheduler, Email Notification, File Filter, etc.
In addition to Dropbox, there are many other mainstream cloud drives are supported in CBackup like Google Drive, OneDrive, and more.

How to upload photos to Dropbox without any errors? Follow the easy tutorial here:

1. Download and set up the CBackup desktop client on your computer. Sign up for a new account and run the CBackup app to log into your account.

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

2. Click on the Storage tab. Choose Dropbox > Authorize Now. Please follow the step-by-step instructions to grant CBackup access to your Google Drive account.

Select Dropbox

3. Click on the Sync tab on the left menu, then choose Sync PC to Public Cloud.

Choose PC to Public Cloud

4. Choose your photos as the sync source. Then choose the Dropbox account you just added as the sync destination. After that, press the Start Sync button to upload photos to Dropbox directly.

Sync Computer to Dropbox

Tip: Before starting the upload task, you can click the Settings button to configure more options for your sync task. For example, you can enable the Scheduler feature to make your sync task automated with a specified frequency you choose.

Sync Scheduler

★ Notes: In addition to uploading, CBackup provides many other effective features for free.
Combine cloud storage: If there is insufficient cloud storage in Dropbox, use this feature to get more Dropbox free storage.
Free cloud storage: You will get 10GB of free cloud storage in CBackup Cloud once you sign up for a new CBackup account.
Cloud to cloud sync: This feature can help you transfer files between Dropbox accounts, or from Dropbox and an account from a different cloud drive platform without downloading and uploading.

The bottom line

Meet the Dropbox couldn’t upload photo issue? Now you have learned 10 useful solutions to fix it. After knowing the causes of such a Dropbox error, you can try to avoid it in daily life. Besides, we provide an easy cloud storage service for you to upload photos to Dropbox without any problem.

Zoey
Zoey · Editor
Zoey works as an English editor of CBackup. She provides tech information about cloud backup, cloud sync and some other cloud services as well. She hopes that her articles will be greatly helpful for users. She is fond of music, film, and photography.

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