Here are 8 easy methods to address the issue of "sorry there was a problem uploading this file" on OneDrive. Keep reading to get more details.
When I need to upload files to OneDrive, it tells me: sorry there was a problem uploading this file. Please try again. Any ideas about what might be causing this issue? Grateful for any advice you provide! Thanks!
- Question from Microsoft Community
There could be various reasons why you encounter OneDrive not uploading.
But it's nothing to worry about, you can find some solutions below that may help you fix your OneDrive upload error.
When you encounter the OneDrive upload issue - sorry there is a problem with the OneDrive servers, you could follow the prompt to try to upload again, but the issue seems not fixed. So what else can you do to solve the upload error? After checking out the reasons why your OneDrive is not uploading above, you could follow the ways below to solve it.
Checking for the action center is a simple way to follow the OneDrive prompts of certain error files to fix your OneDrive not uploading files. You can access the action center by clicking on the blue OneDrive cloud icon on your PC and then look for any errors related to the files you are attempting to upload, and follow OneDrive's suggestions for resolving these errors.
But if you follow the OneDrive suggestion, and it doesn't work, you can try the following ways.
OneDrive for work or school has certain restrictions on file characters and file types. So if the file you're trying to upload contains any restricted elements, it will show you OneDrive upload failed. The solution to fix this error is to rename the file to eliminate the restrictions, and then attempt to sync the file again. You can have a quick check of file limitations by clicking here: restrictions.
When your OneDrive is not uploading files to SharePoint suddenly, you can temporarily remove the file that isn't syncing from your OneDrive folder, such as by relocating it to your Desktop or other folders out of OneDrive. Confirm that all remaining files are successfully syncing, then move the file back into your OneDrive folder to check if it syncs properly.
If your file is opened by other applications and you don't close it when you upload to OneDrive, you will get the upload error. So ensure that the file is not being actively used by any application. Close any applications that might be holding the file open. In some cases, a computer restart may be necessary to close the file for syncing.
Sometimes, browser-specific issues such as incompatible extensions, cache problems, or outdated settings can interfere with the proper functioning of OneDrive services. By switching to another browser, you can determine whether the problem is related to the specific browser you were initially using.
So if you use a browser when you upload your files and you encounter the upload error, you can change to another browser like Firefox, Edge, and Opera to sign in to your account to the OneDrive website and upload the file again.
A stable and reliable network connection is essential for uploading files to cloud storage. So when you need to upload files to OneDrive, you need to check whether your internet is stable or not. Additionally, you can attempt to switch to a different network environment to determine if the issue persists. This step can help identify whether the problem is specific to your current network configuration.
Insufficient OneDrive storage space may also lead to the upload error - sorry there was a problem uploading this file. You can check your OneDrive storage space to monitor how much storage you have used and how much is still available. If your OneDrive storage space is full, you can choose to increase your OneDrive storage space by upgrading your plan or getting bonus space free.
You can click OneDrive icon in the taskbar and then click Settings under Help & Settings button. You can see the usage of OneDrive storage space at the left bottom.
When unexpectedly encountering some annoying OneDrive errors, like, OneDrive isn't connected or sorry there was a problem uploading this file, you may want to consider using a reliable OneDrive alternative to upload files.
You can choose to use CBackup, a professional yet free cloud backup service, which can effectively substitute the OneDrive client, providing automated file synchronization between your Windows PC and your OneDrive account. It also comes with many other powerful features like:
Uploading data to OneDrive through CBackup is a straightforward process, as outlined in the following steps:
Step 1. Begin by downloading, installing, and launching CBackup on your computer. Sign up for a CBackup account and log in.
Step 2. Navigate to the Storage tab > select OneDrive > click Authorize Now to initiate the authorization process. CBackup employs the OAuth system to ensure the utmost security of your account information.
Step 3. Click Sync tab and select Sync PC to Public Cloud.
Step 4. Choose the specific files you wish to synchronize to OneDrive and choose a OneDrive folder as the sync destination.
Step 5. Click on Settings and then select Scheduler to schedule OneDrive sync (optional). Once the settings are selected, click Start Sync to enable the automatic synchronization of files to OneDrive.
To solve OneDrive sorry there was a problem uploading this file, you can try the above methods according to your situation. Also, if you want to upload to OneDrive error-free, you can try to use CBackup.
In addition to syncing PC to cloud, it can help you backup your files to OneDrive and other clouds with its backup function. With this option, you can restore file backups from cloud when accidents happen.